Ordering a repeat prescription
Order your repeat prescription online at a time that suits you.
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.
Problems ordering online
It is the Practice policy that receptionists do not take prescription requests over the telephone. This is because of the risk of errors by way of wrong prescriptions and prescriptions ending up in wrong hands. To help your doctor please:
- Order your repeat prescription in writing, in 1) In person, 2) On-Line access, 3) Your Pharmacy of choice.
- Use the tear-off slip you receive with your prescription. This lists all the items you have been prescribed, so indicate with a tick which items you require.
- Order all the items you will need in the next month at the same time.
- Allow 48 hours before collection. If you enclose a stamped, addressed envelope, we will post your prescription back to you.If you order your prescription after 6 pm your prescription may take up to 72 hours.
- You can also order your prescriptions the pharmacy using the Electronic Prescription Service, that you have nominated.
- The receptionist are not in a position to comply with urgent requests, please do allow sufficient time for us to deal with your request for repeat prescriptions. Urgent requests may well be turned down for non essential drugs that could wait for the normal 48 hours. Plan well ahead and repeated request for urgent repeat prescriptions, is not acceptable.
- Hospital prescriptions, are meant to be collected at the hospital. GPs are expected to prescribe medication only as a follow up prescription on the advice from the hospital.
- In particular. The doctors will not be able to prescribe hospital only prescriptions and urgent prescriptions, as specified by the Hospital prescriber. Please read the prescriptions before leaving the hospital for any specifications on the prescription.
- Repeat prescriptions will not be given for more than periods of two months except for certain medications like the contraceptive pill and hormone replacement therapy.
- Prescription of controlled drugs will be entirely at the discretion of the doctor.
- The doctors will not be able to prescribe any of the "Over The Counter medications" (OTC) that are not supported by Lewisham Clinical Commissioning Group.
- A medication review from time to time is part of the prescription service. Please do attend reviews if you are advised for one.